Support

Contact Support

Email: For the fastest response, email us directly at support@realestateedgepro.com. Please include your order number and a brief description of the issue so we can assist you as quickly as possible.

Response Time: We respond to all support requests within 24 hours, Monday through Friday. Requests submitted on weekends or holidays will be addressed on the next business day.


Contact Form

[Insert WooCommerce or contact form plugin form block here]

Fields to include: Name, Email Address, Order Number (optional), Subject, Message


What to Include in Your Message

To help us resolve your issue quickly, please provide:

  • Your full name and the email address used at checkout
  • Your order number (found in your confirmation email)
  • The product name you are having trouble with
  • A description of the issue, including any error messages you are seeing
  • The version of Microsoft Excel you are using and whether you are on Windows or Mac